The prison sets up the service desk in the reception room, which offers a convenient inquiry for inmates' families and the service of filling out the forms. "Single Window" service has been launched, and it is the computer pronunciation system operated for the applications filed by inmates' family members for reception, sending goods and money. It is easy for inmates' family members to realize the system because there are clear service items, working time, process, and certification needed. In addition, a complain service telephone and a suggestion box are set up, to invite suggestions for the prison’s reference. Playing inmates' daily living video for their family members to understand this prison's management situation. It also provides air conditions, TV sets, drinking fountains, automatic withdrawal machines, public telephones, books, newspapers and magazines for inmates' family members to use.